Empowering Communities: WHO Leads Capacity-Building Session to Improve Psychological Support in Jamaica

PAHO/WHO Organize Training in Jamaica to Enhance Community Mental Health Services

In Kingston, Jamaica on March 20, 2024, a capacity-building session focusing on Ensuring Quality in Psychological Support (EQUIP) was conducted by the Pan American Health Organization/World Health Organization (PAHO/WHO). The workshop, led by Dr. James Underhill of WHO, aimed to enhance the competence of helpers in providing psychological support and improve the quality of training and service delivery. Around 20 trainees participated in the three-hour session.

The EQUIP program will be used to assess the competencies of Problem Management Plus (PM+) during its implementation in Jamaica. Since its launch in July 2022, 55 supervisors and 212 providers from various faith-based and community-based organizations have been trained and have provided support to 45 individuals in the community. Efforts are underway to further enhance the skills of individuals already working within communities.

Research has shown that individuals who are not mental health specialists can effectively deliver psychological interventions with proper training and supervision. By participating in the workshop, supervisors and providers are expected to integrate competency measures into the PM+ program more effectively. Competency-based training approaches have proven successful in healthcare settings with limited resources.

During the PM+ program implementation, discussions on strengths, potentially harmful behaviors, and areas for improvement will be held as part of this training session. Training and supervision plans will be tailored to ensure high-quality support is provided to those in need. The goal is to equip community members with the necessary tools to support others who may be struggling to cope effectively with everyday challenges and adversities through a problem-solving approach developed by WHO’s scalable community intervention called PM+.

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